The safety of our residents is our priorityThis is the list of measures we have taken to ensure the health of our residents and prevent the spread of the virus:

  • We have improved an already-strict daily cleaning procedure with rigorous protocols for key points of contact, including door handles and keyboards. All surfaces are regularly cleaned with antibacterial cleaners.
  • Our team has the obligation to wash their hands frequently and use hand sanitizer throughout the day.
  • We are limiting the entry of staff to the units. The basic housekeeping of the apartments is canceled for residents who are able to clean themselves.
  • Deep cleaning of common areas is done throughout the day.
  • All activities have been canceled indefinitely.
  • We are setting up virtual activities to entertain residents (virtual sports lessons, virtual yoga, and virtual recreational activities) and we are providing tablets to residents.
  • Visits are forbidden.
  • A daily information board has been installed in a strategic location.
  • All deliveries are left at the entrance by delivery people and then brought to our staff. All products, except for frozen/perishable products and all newspapers/mail are quarantined for three hours.
  • Publi-sacs and other flyers are refused.
  • Hand soap dispensers are placed in strategic locations.
  • All new clients are quarantined for 48 hours.
  • We are using disposable utensils, cups, plates, and bowls.
  • Natural caregivers are allowed under strict conditions, like our staff.
  • Katasa will continue to share Health Canada updates regularly and advise all team members to stay at home if they feel sick.
  • Walks outside are forbidden.

All these measures will be reviewed from week to week. We will keep you informed as developments occur.