The evolution of COVID-19 brings us great concerns that affect our families and our communities, and which lead us to review our lifestyle.
The Katasa Group strongly recommends that you follow all instructions issued by the World Health Organization as well as by our two levels of government.
We ask you not to physically visit your loved ones who live in one of our residences. We encourage you to communicate with them virtually or by phone.
Together we will get through this difficult period.
This is the list of measures we have taken to ensure the health of our residents and prevent the spread of the virus:
• We have improved an already-strict daily cleaning procedure with rigorous protocols for key points of contact, including door handles and keyboards. All surfaces are regularly cleaned with antibacterial cleaners.
• Our team has the obligation to wash their hands frequently and use hand sanitizer throughout the day.
• We are limiting the entry of staff to the units. The basic housekeeping of the apartments is cancelled for residents who are able to clean themselves.
• A deep cleaning of common areas is done throughout the day.
• We are setting up virtual activities to entertain residents (virtual sports lessons, virtual yoga, and virtual recreational activities) and we are providing tablets to residents.
• Natural caregivers are allowed in under strict conditions, like our staff.
• A daily information board has been installed in a strategic location.
• All deliveries are left at the entrance by delivery people and then brought to our staff. All products, except for frozen/perishable products and all newspapers/mail are quarantined for three hours.
• We are using disposable utensils, cups, plates, and bowls.
• Publi-sacs and other flyers are refused.
• All new clients are quarantined for 48 hours.
• Hand soap dispensers are placed in strategic locations.
• Katasa will continue to share Health Canada updates regularly and advise all team members to stay at home if they feel sick.
All these measures will be reviewed from week to week. We will keep you informed as developments occur.
